VA Black Hills Health Care System Transitions Care to Virtual Options in Rapid City
The VA Black Hills Health Care System is committed to providing high-quality care while keeping Veterans safe from the coronavirus (COVID-19). Effective March 30, 2020, the Rapid City Community Based Outpatient Clinic (CBOC) will transition care to virtual options. Primary care and mental health routine appointments will be moved to telehealth through phone or video.
“Through VA’s virtual care tools, we are able to leverage available technology to make sure that our patients and staff are as safe as possible during this time,” said Sandra Horsman, Director, VA Black Hills Health Care System.
To help us address the most urgent needs first, VA Black Hills Health Care System asks that Veterans use our online tools for routine or non-urgent questions.
• Use Secure Messaging. You can send a secure message to your provider about any health concern or question. https://www.myhealth.va.gov/
• Download VA Video Connect. Your provider may ask you to consider telehealth for an upcoming appointment. By downloading and learning about the VA Video Connect app now, you can prepare yourself. https://mobile.va.gov/appstore
• Refill prescriptions by phone, My HeatheVet or the Rx Refill Mobile App to safely receive medications through the mail.
• For Veterans in crisis, connect with caring and qualified professionals with the Veterans Crisis Line at 1-800-273-8255 Press 1.
Because this is a rapidly changing situation, the best way to get the most up-to-date information is to follow our Facebook page https://www.facebook.com/VABlackHills/ and website at https://www.blackhills.va.gov/
VA continues to strongly encourage Veterans, staff members and their families to take everyday precautions such as frequent handwashing and social distancing to protect against respiratory illnesses caused by COVID-19, the flu and the common cold.