Patient Surveys Highlight “Excellent” Essentia Health Providers, Facilities
Each year, Essentia Health contracts with Professional Research Consultants (PRC) to randomly survey patients about their experiences in our hospitals and clinics. PRC uses results from these surveys to rank Essentia physicians, staff and facilities within its national database of health care organizations. The 2022 awards are based on patient surveys conducted throughout 2021.
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care-employee management and/or physician alignment and engagement based on surveys of their patients.
In Essentia’s West Market, which encompasses Eastern North Dakota and Western Minnesota, five providers received PRC’s Top Performer Award, meaning they scored at the 100th percentile for overall quality of care. Top Performers include:
Jana Sundeen, APRN, CNP, family medicine, Essentia Health St. Mary’s-Pelican Rapids Clinic
Dr. Stefanie Gefroh, OB/GYN, Essentia Health-32nd Avenue Clinic
Dr. Caitlin Pandolfo, OB/GYN, Essentia Health-32nd Avenue Clinic
Teresa Formo, APRN, CNP, family medicine, Essentia Health-Jamestown Clinic
Dr. Bangalore Vijayalakshmi, physiatry, Essentia Health-South University Clinic
Across Essentia Health, 14 providers were named Top Performers.
Additional honors were awarded to the following in the West Market:
5-Star Award: Scoring in the top 10% (at or above the 90th percentile) of the PRC national client database for percentage of patients who rate the overall quality of care by the clinic/facility or unit/provider as “excellent.”
Dr. Becky Vandeberg, optometry, Essentia Health-South University Clinic
Allison Klug, DC, chiropractic care, Essentia Health-South University Clinic
Dr. Prasad Sawardeker, orthopedic surgery, Essentia Health-32nd Avenue Clinic
Anna Thomas, APRN, CNP, family medicine, Essentia Health-52nd Avenue Clinic
Nicholas Frederiksen, APRN, CNP, neurology, Essentia Health-32nd Avenue Clinic
Allen Hager, DC, chiropractic care, Essentia Health-South University Clinic
Dr. Zena Homan, OB/GYN, Essentia Health-32nd Avenue Clinic
Rachel Nelles, APRN, CNP, diabetes and endocrinology, Essentia Health-South University Clinic
Jamie Zink, PA-C, family medicine, Essentia Health-52nd Avenue Clinic
Anne Christensen, APRN, CNP, Essentia Health-Moorhead Clinic
Dr. Archana Rajender, urology, Essentia Health-32nd Avenue Clinic
Dr. Terry Benson, hospitalist services, Essentia Health-32nd Avenue Clinic
The following team also received a 5-Star Award in Overall Quality of Care:
Essentia Health-32nd Avenue Clinic, outpatient radiology
Additionally, 92 providers and six facilities/teams across Essentia received a 4-Star Award in Overall Quality of Care, meaning they scored in the top 25% (at or above the 75th percentile).