The Grieving Brain (members only)
Tuesday, September 12 at 11am CST/10am MST (90-minute session)
Objectives:
Describe how the neurobiological attachment system encodes relationship bonds in humans and pair-bonded animals, using neurochemicals like oxytocin, dopamine, and endogenous opioids.
Define prolonged grief disorder and describe psychological and neuroscientific data that identify it.
Explain how rumination and avoidance can prolong the process of updating the prediction (i.e., learning) that the deceased is no longer available.
Presenter: Mary-Frances O’Connor, PhD, Hospice Foundation of America
Wonder Drug: The Science of Serving Others
Thursday, September 14 at Noon CST/11am MST
Objectives:
Understand the personal and professional benefits of giving and focusing on other people
Examine the role of the positive psychology literature and its applicability to the workplace setting
Learn the data behind the advice that people often give each other about how to treat one another
Presenter: Dr. Anthony Mazzarelli, MD, JD, MBE, Author, National Speaker, Co-President/CEO at Cooper University Healthcare
Fall Prevention: Keeping our older patients Standing Strong
Tuesday, September 26 at 11:00am CST/10:00am MST
Learning Objectives:
Learners will be able to screen older adults for fall risk.
Learners will list three risk factors for falls in the older adult.
Learners will verbalize the variety of options for referrals when fall risk is observed.
Learners will discuss the difference between the programming options for fall prevention.
Learners will describe the referral mechanism to fall prevention programming.
Presenteres: Karla Cazer, MSN, RN-C, GCNS-GC, CFCN; Abigail Gramlick-Mueller, APRN-CNP, DNP, RD, CCM; Sanford Medical Center
Grievances and Complaints: Ensuring Hospitals Compliance with the CMS CoPs, Joint Commission, DNV Standards and OCR
Thursday, September 28 at 12:00 pm CST/11:00am MST (90 minute session)
Objectives:
Discuss that any hospital that receives reimbursement for Medicare patients must follow the CMS Conditions of Participation on grievances.
Recall that the CMS regulations under grievances includes the requirement to have a grievance committee.
Discuss that the Joint Commission has complaint standards in the patient’s right (RI) chapter and DNV grievance standard in the patient rights chapter.
Recall that patients must be provided with a written notice that includes steps taken to investigate the grievance, the results, and the date of completion.
Describe that the Office of Civil Rights requires hospitals to have a process to handle grievances related to discrimination under Section 1557.
Presenter: Laura A. Dixon, BS, JD, RN, CPHRM