UnityPoint Health to Shift Revenue Cycle Functions to Omega Healthcare

UnityPoint Health (UPH) will proceed with its  previously announced decision to transition certain Revenue Cycle functions to Omega  Healthcare later this year. These changes are part of previously announced efforts to optimize  certain support functions, strengthen long-term financial sustainability, and ensure continued  access to local, high-quality patient care. As a community-based, not-for-profit health system,  resources generated through these efforts will be reinvested in patient care, team members,  and the communities UPH serves.  

All Revenue Cycle team members were notified on July 7 regarding individual impact. We  anticipate that the eliminated roles represent less than 1% of UnityPoint Health’s total workforce  and affect non-patient-facing roles. Patient care and clinical operations will not be impacted by  these changes.  

UPH recognizes the real impact these changes have on team members and remains committed  to supporting them through this transition with compassion, transparency, and respect. All  impacted team members will be provided with severance, benefits continuation and career  transition support. Leaders are working directly with impacted individuals to ensure clear  communication and a respectful transition process.  

Like many health systems across the country, we are navigating a period of sustained financial  pressure that requires us to make difficult but necessary decisions. The decision reflects our  organization’s commitment to improving efficiency and experience without impacting patient  care. We intentionally structured the transition to minimize any patient disruption, and UPH  patients will continue to receive support when navigating billing questions,  financial assistance programs, and payment options.  

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