Unity Medical Center – Park River and Grafton Family Clinics Earn Level 2 Age-Friendly Health System Recognition

As an active participant in the Age-Friendly Health Systems movement, Unity Medical Center is proud to have achieved special recognition as an Age-Friendly Health Systems — Committed to Care Excellence by the Institute for Healthcare Improvement.

This distinction reflects ongoing work to reliably implement the 4Ms Framework, a set of proven care elements designed to address what matters most to older patients:

  • What Matters – Listening to and honoring each individual’s goals, preferences, and values

  • Mentation – Supporting cognitive health, emotional well-being, and preventing delirium

  • Medications – Using age-appropriate medications and reducing harm from polypharmacy

  • Mobility – Promoting safe movement to maintain functional independence

By embedding the 4Ms into everyday practice, the care teams at Park River and Grafton Family Clinics are helping ensure that older adults receive respectful, personalized, and holistic care at every encounter.

“This recognition reflects the deep commitment our care teams have to truly listening to and caring for older adults in our community,” said Dr. Jennifer Shaw. “Age-friendly care is about more than clinical excellence—it’s about honoring what matters most to each patient, supporting their independence, and treating every person with dignity and respect. We are proud to serve our older adults and grateful for the trust they place in us every day.”

Unity Medical Center is proud to join the ranks of organizations globally achieving success toward excellence in care for older adults.

The Age-Friendly Health Systems initiative continues to be an important part of our overarching vision to provide every older adult in our community with the best care possible. We strive to achieve recognition of excellent care from older adults and carers in our community, whom we serve. 

Age-Friendly Health Systems is an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement (IHI), in partnership with the American Hospital Association (AHA) and the Catholic Health Association of the US (CHA). For more information, visit www.ihi.org/agefriendly.

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