Tips for Communicating with an Injured or Ill Employee
Are you confident that you know how to best communicate during the unplanned event of an employee’s injury or illness?
Four Simple Steps to Speaking Confidently and Clearly if you have a Foreign Accent
A foreign accent is when a person applies the patterns of their first language to their second language. This is especially problematic when the second language is English. English has a multitude of characteristics that are very different from most other languages.
Facilitating Communication Between Patients and Their Foreign-Born Doctors
Although international medical graduates must be competent in English in order to be licensed to care for patients, a heavy accent can still pose a problem, especially in regions with limited diversity where patients may be unused to hearing foreign speakers. Speech Language Pathologist and South Dakota native Treva Graves remembers well her own frustration as she struggled to understand her doctors when she adopted a baby with health problems in California.