MercyOne Offers Alternative Patient Communications In Areas Still Affected By Phone Outages

MercyOne continues to provide alternative communications methods while we wait for Lumen to restore complete phone service across our statewide system. While some of our facilities and departments have restored service, we are still experiencing inconsistencies from the Lumen switching station. Please continue to contact providers via email or patient portals (Patient Portal - MercyOne Statewide, MercyOne). We appreciate your patience and understanding and extend our concerns to other care facilities and businesses enduring the same issues.