Commercial Estimator (Full-Time) - Plumbing & Heating Wholesale, Inc.

Commercial Estimator: Any P&H Location

Hours: Monday - Friday (7AM to 5PM)

Job Description: The Commercial Estimator will increase sales and customer satisfaction by timely providing customers with quotations and assisting with any questions pertaining to the quotations.  They will also work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

Job Duties and Responsibilities:

• Obtain and select construction open bid reports for estimation purposes.

• Obtain current costs of products.

• Maintain an orderly quotation file and record of jobs estimated.

• Receive calls and offer service or phone estimates to customers.

• Actively assist customers by recommending new products or suggesting alternatives.

• Regularly attend sales meetings.

• Maintain technical and computer capability to effectively use estimation and submittal builder software, distribution and office software, and other information resources.

• Deliver timely, well-prepared, and professional estimates and submittals.

• Coordinate the ordering, receiving and delivery of products in a timely manner.

• Generate new and repeat sales by providing product and technical information in a timely manner.

• Determine customer requirements and expectations to recommend specific products and solutions.

• Recommend alternate products based on cost, availability, or specifications.

• Present price, credit, and terms in accordance with standard procedures and customers’ profitability profile.

• Accurately process customer transactions such as orders, quotes, or returns.

• Accuracy and attention to fine details.

• Provide accurate information regarding availability of in-stock items.

• Obtain accurate information from vendors relating to shipment dates and expected date of delivery.

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.

• Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction.

• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.

• Fill requests for catalogs, information, or samples.

• Remain current on consumer preferences by attending sales meetings, vendor training, trade shows, or reading trade journals.

• Manage time effectively, meet personal goals and work effectively with other members of the distribution team.

• Communicate to the purchasing department unexpected increases or decreases in demand for products.

• Work with PHW Product Review Committee (PRC) to evaluate and make new product recommendations.

• Follow company policies and procedures.

• Review and understand company ethics policies.

• Practice honesty and integrity in customer and vendor relations.

• Understand terms and conditions of sales and the extent of liability and responsibility.

• Communicate and interact professionally with other employees.

• Delivers superior customer service.

• Effective listening, communication (verbal and written), negotiation and good phone skills.

• Demonstrated integrity and ethical standards.

• Technical expertise and knowledge of company products.

• Problem-solving and analytical ability.

• Comfortable in fast-paced environment.

• Professional demeanor.

• Able to handle difficult customers with diplomacy and tact.

• Manages time effectively and adapts quickly to changing priorities.

• Able to determine priority of tasks and execute on each task accordingly.

• Able to perform business math (basic algebra, compute rate, ratio, etc.).

• Team player who works productively with wide range of people.

• Able to work independently with some direction.

• Capable of following written instructions and documented procedures.

• Demonstrated understanding and application of effective selling strategies and techniques.

• Superior organizational skills.

• Demonstrated success meeting sales goals and growing sales.

• Knowledge of logistics, including carriers, shipping policies and procedures.

• Knowledge of Microsoft Office Suite and distribution software.

• Communicate company’s commitment to continuous improvement process.

• Use personal computer and other common office equipment.

• Present a professional image.

• Promote teamwork and cooperative effort.

• Practice positive customer relations and constructive problem solving.

• Continuously upgrade skills and knowledge to improve personal effectiveness and provide training and guidance to less experienced/skilled personnel.

• Maintain a safe and unobstructed work area, follow all safety guidelines, and utilize appropriate safety equipment and practices.

• Performs other related duties as assigned by management.

Education:

• High school diploma or general education degree (GED) required.

• Associate Degree or bachelor's degree in related field preferred.

Qualifications:

• Minimum two years in similar position and/or training or equivalent combination of education and experience preferred.

• Minimum one to two years in progressive position.

• Product/applications experience required.

• Wholesale distribution experience preferred.

We are looking for a great employee who will fit our company's Core Values:

• Provide value in ALL of your relationships.

• Small-Town Values.

• Hunger for personal and company development.

• Eagerness to help others succeed.

• Productive use of time and talents.

• Dedicated, Knowledgeable and Motivated.

The ideal candidate will possess strong communication skills, have the ability to adjust to and accommodate customer needs, and have an eagerness to help others succeed.

Please send resumes to:
Plumbing & Heating Wholesale, Inc
Attn: Kelsey Meinders
1411 A Ave
Sioux Falls, SD 57104

Or email resumes to: kelsey.meinders@pandhwholesale.com

You may also apply online by CLICKING THIS LINK

P&H Wholesale, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.