Navigating Revenue Cycle Operations in a Time of Uncertainty by Eide BaillySep 01, 2020 09:49AM ● By MED Magazine
By Janice Swan and Rachel Pugliano
The effects of the COVID-19 pandemic have changed the way many organizations operate. For healthcare entities specifically, it’s taken a toll. With workers on the front line and cancelled surgeries adding to the pressure, healthcare organizations must continue to try and navigate through a time of uncertainty.
One key area healthcare organizations need to review is the operational impact on revenue cycle. The revenue cycle has long been recognized as the backbone of a healthcare organization. Patient Access is the first touchpoint through which patients enter to receive services. Coding provides validation of the care the patients receive, and billing and reimbursement are dedicated to recouping payment for the services rendered.