Skip to main content


Tom Richter, CEO at Pioneer Memorial Hospital & Health Services Retires

Apr 27, 2020 12:49PM ● By MED Magazine

Tom Richter, Chief Executive Officer at Pioneer Memorial Hospital & Health Services in Viborg, SD will be retiring the end of April. He has been CEO at Pioneer Memorial since March 2013. Seven years ago Tom agreed to serve as interim CEO at Pioneer Memorial and later accepted the offer to join Pioneer Memorial as CEO. 

Prior to joining Pioneer Memorial, Tom served as Administrator of Bethesda of Beresford. Prior to that he served as Administrator or Chief Executive Officer at Tri-County Health Care in Wess- ington Springs, SD, Landmann-Jungman Memorial Hospital in Scotland, SD, Weskota Memorial Medical Center in Wessington Springs, SD, and at Madison Lutheran Home in Madison, SD. 

Throughout his career, Tom was a member of the South Dakota Association of Healthcare Organizations. He served on the Task Force on Ensuring Access in Vulnerable Communities and Council on Long Term Care. He also served on the South Dakota Board of Examiners for Nurs- ing Home Administrators. 

Tom oversaw many changes throughout the past 7 years at Pioneer Memorial, and his leader- ship led to organizational growth. Much of the change took place internally to strengthen the financial position of the organization and empower the talented leaders working at Pioneer Memorial. A stronger financial position made it possible to update equipment and an aging in- frastructure such as electrical, heating, air conditioning and emergency generator systems. 

As CEO at Pioneer Memorial, Tom oversaw many accomplishments achieved. A $1.9 million dollar electrical and emergency generator project was completed without taking on new debt. Tom said, “It has been extremely rewarding to see so many talented leaders advance within the organization. When key management positions opened up, they were largely filled from within.” 

Melanie Parsons, Chairman of the Board of Directors at Pioneer Memorial said, “Over the years, Tom has proven himself not only to be a leader, but a teacher, mentor and voice for our organi- zation. He has effectively led Pioneer Memorial while developing the next generation of leaders to ensure its future as a strong and beneficial member of the communities we serve. I believe 

that I speak for the entire board in thanking him for sharing his knowledge, passion and leader- ship with us. I thank him for his insight and foresight, both of which gave the board the ability to move forward and make decisions with the confidence that is generated from following a great leader.” 

When asked of Tom what he has enjoyed most at Pioneer Memorial, he said, “Definitely the closeness of the organization. I have never worked where staff were so supportive of each oth- er. The culture of the organization is more like an extended family than co-workers. I could not have been more fortunate than to finish my career at Pioneer Memorial Hospital & Health Ser- vices.” 

Tom and his wife, Gail, both natives of Huron, SD, live in Dakota Dunes. They have three mar- ried children and six grandchildren. During Tom’s retirement, he plans to spend as much time outdoors as possible. He said, “After 40 plus years indoors at a desk I look forward to resurrect- ing hobbies I have long since neglected including camping, golfing, fishing, hunting and motor- cycling. I plan to enjoy these activities with the help of my wife Gail and our children and grand- children.” 

Lindsey Hauger, former Assistant Administrator at Pioneer Memorial, will be the new Chief Ex- ecutive Officer at Pioneer Memorial Hospital & Health Services after Tom’s retirement. Tom said, “I can think of no better satisfaction than knowing when I walk out the front door on my last day, Pioneer Memorial will be guided by a competent, knowledgeable and experienced man- agement team.” 

We want to express our sincere thanks to Tom for sharing these past seven years with all of us at Pioneer Memorial Hospital & Health Services. We also wish him well in his retirement, know- ing that he will continue to use his many gifts, skills and resources to benefit others in the future as he has benefitted us.