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Children’s Hospital & Medical Center’s First Aid Station Opens at Omaha’s Henry Doorly Zoo and Aquarium

May 08, 2018 12:42PM ● By Alyssa McGinnis

For the millions of guests who visit Omaha’s Henry Doorly Zoo and Aquarium each year, medical help is just a call away, thanks to Children’s Hospital & Medical Center’s First Aid Station. Children’s First Aid Station has officially opened for the season, offering expert care for children and adults. 

Located by the Zoo’s main entrance, Children’s First Aid Station is open seven days a week during Zoo hours through Labor Day. From Sept. 8 through Oct. 31, the clinic space is open only on weekends. 

The First Aid Station is staffed through a longtime partnership with Children’s Hospital & Medical Center, in place for 27 years. There are pediatric emergency physicians from Children’s available for consultation via phone every day, in addition to the nursing staff of five that rotates throughout the week. Children’s team is supported by up to seven EMTs on-site during Zoo hours.

“With increased attendance at the Zoo, there’s a need to have medical professionals present,” says Krystal Hartmann, BSN, RN, CPN, a Children’s nurse who has worked at the First Aid Station for 17 years. “Accidents happen, and with us on grounds, we’re able to assess the situation, treat on-site and, often, prevent a 911 call.”

Children’s nurses based at the Zoo are also certified CPR instructors. Biannually, they provide CPR instruction and education to up to 100 Zoo staff members. 

“We value our long-standing partnership with the Zoo, and are proud to collaborate with them to offer their guests the safest, best experience possible,” adds D.J. Scrivner, MA, BSN, RN, NEA-BC, Children’s director of Emergency Services. “Children’s and the Zoo share a common commitment: to improve the lives of children and families.”