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Mercy Implements Palm Scanning to Enhance Patient Security

Dec 28, 2016 12:00PM ● Published by MED Magazine

Mercy Medical Center has implemented a new high-tech approach to registering patients. New PatientSecure palm-scanning technology went live on October 25th. Hospital officials says the goal is to enhance the patient experience and protect patient identity and privacy.


The PatientSecure identification system uses biometric technology to streamline patient registration and ensure that patients are quickly and accurately identified before receiving care. Once they have registered, users' identities can be immediately confirmed at registration, with no risk of human error in matching individuals to their correct personal medical records.


PatientSecure is highly accurate and works by scanning the vein pattern of a new registrant's or registered patient's palm. Vein patterns are unique to every individual. The scan uses harmless near-infrared light, like the light used in television remote controls. It processes vein patterns to create an encrypted and protected digital file which is linked to a specific medical record.
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